Mission

• Freshflow is building the food supply chain technology of the future to reduce global food waste.

What we’re looking for

Freshflow is seeking a motivated Rollout Operations Manager (Freelance) to lead the rollout of our software in dozens of stores of a leading German grocery retailer. You'll work hands-on with store teams across the country, taking full ownership of onboarding, training, and building trust with retail staff on the ground. This is a high-impact freelance engagement where you'll sharpen your change management and interpersonal skills while gaining deep insight into an underestimated industry.

This is a 8-week freelance engagement (3 weeks onboarding + 5 weeks execution) with extensive travel across Germany, working closely with the VP Operations.

Responsibilities

• Independently roll out our software in dozens of stores of a leading German grocery retailer
• Coordinate onboarding schedules with individual stores, travel to each location, and run onsite onboardings end-to-end
• Train store employees on the app and build trust in both the product and Freshflow
• During the 3-week onboarding phase: develop a deep understanding of the product and be able to answer detailed questions confidently
• Learn the onboarding process inside-out and execute it independently
• Shadow other onboardings and participate in dry runs to prepare for solo execution

Skills and Qualifications

• Native German speaker
• Confident presence, empathy, and the ability to get people excited
• Quick to grasp our technical solution and how it integrates into grocery retail processes
• Strong willingness to travel
• Prior experience in retail operations, change management, or field rollouts is a plus

What we Offer